Introduction

Welcome to PINE App, the official mobile application of Pinefields Investment Services Ltd. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.

By using PINE App, you agree to the terms of this Privacy Policy.

Information We Collect

When you use PINE App, we collect the following information:

• Email Address — used for account identification and login
• Client ID — your unique identification number as a Pinefields client
• CSCS Account Number — your Central Securities Clearing System account number
• Transaction Data — your investment and trading transaction history including bought/sold contract notes, portfolio data, and statements of account

We do not collect your passwords in plain text. We do not collect location data, contacts, camera, or any other device data.

How We Use Your Information

The information we collect is used solely for the following purposes:

• To authenticate and verify your identity when you log in
• To display your personal investment account information
• To show your transaction history, portfolio, and contract notes
• To provide you access to NGX daily price lists and market information
• To enable you to submit jobbing book orders

We do not sell, trade, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your data is securely stored on our server at pinefieldsltd.com. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Access to your account requires authentication using your registered email address and Client ID. Session tokens are used to maintain secure login sessions.

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide you services. If you wish to delete your account and associated data, please contact us directly.

Children's Privacy

PINE App is intended for use by adults (18 years and older) who are registered clients of Pinefields Investment Services Ltd. We do not knowingly collect information from children under the age of 18.

Your Rights

As a user of PINE App, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Request deletion of your personal data
• Withdraw consent to data processing at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date. Continued use of PINE App after changes constitutes your acceptance of the updated policy.

Effective Date: April 2026

Contact Us

If you have any questions about these Privacy Policy, please contact us:

• Pinefields Investment Services Ltd
• 08033869733, 08039445057, 08037262546
• CSS Bookshop House, 11th Floor, 50/52 Broad Street, Lagos
• 30, Jubilee Road, Aba, Abia State
• pinefieldsltd.com